1. Acceptance of Terms

By accessing, browsing, or placing an order through this website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using this website.

2. Product Information

NMSJ PVT LTD makes every effort to ensure that product descriptions, images, specifications, and weights displayed on the website are accurate.

However:

– Product images are for reference purposes only.
– Actual product color, size, finish, and appearance may vary slightly.
– Product weight may vary within acceptable manufacturing tolerances.

3. Pricing Policy

Gold, silver, diamond, gemstone, and other jewellery prices are subject to market fluctuations and may change without prior notice.

We strive to keep all prices updated and accurate. However, technical issues, system errors, network failures, software glitches, or human errors may occasionally result in incorrect pricing being displayed on the website.

If there is any discrepancy between the product price displayed on the website and the actual product price due to technical reasons, system errors, or delayed updates, the difference amount shall be adjusted at the time of product collection or delivery. The customer shall be required to pay any additional amount due, or shall receive a refund of any excess amount paid, as applicable.

NMSJ PVT LTD reserves the right to correct pricing errors at any time.

4. Order Acceptance

Placing an order on this website does not guarantee acceptance of the order.

NMSJ PVT LTD reserves the right to:

– Accept or reject any order.
– Cancel orders due to pricing discrepancies.
– Cancel orders due to product unavailability.
– Request additional customer verification before processing an order.

5. Payment Terms

Payments must be made through the payment methods available on the website.

Orders will be processed only after successful payment confirmation.

NMSJ PVT LTD shall not be responsible for delays caused by payment gateways, banks, internet service providers, or other third-party services.

6. Product Collection and Delivery

Products may be collected from the store or delivered to the customer’s address, depending on the selected option.

At the time of collection or delivery:

– Product details may be verified.
– Weight and specifications may be reconfirmed.
– Any applicable price adjustment may be made as per the Pricing Policy.

7. Return Policy

Customer satisfaction is important to us.

A customer may request a return only under the following circumstances:

– The wrong product was delivered.
– The product received is damaged during delivery.
– The product has a manufacturing defect.

To request a return, the customer must notify NMSJ PVT LTD within 48 hours of receiving the product.

The returned product must:

– Be unused.
– Be in its original condition.
– Include original packaging, tags, invoices, and certificates (if applicable).

Customized, engraved, altered, resized, or specially ordered jewellery items are not eligible for return.

8. Refund Policy

Once a returned item is received and inspected, NMSJ PVT LTD will determine whether the return request is approved.

If approved:

– Refunds will be processed through the original payment method whenever possible.
– Refund processing may take 7–14 business days depending on banking and payment gateway procedures.

Refunds will not be granted for:

– Normal wear and tear.
– Customer-caused damage.
– Change of mind after purchase.
– Minor variations in weight, color, or appearance that are customary in jewellery manufacturing.

9. Product Availability

All products displayed on the website are subject to stock availability.

If a product becomes unavailable after an order is placed, NMSJ PVT LTD may:

– Offer a similar alternative,
– Delay fulfillment until stock is available, or
– Cancel the order and refund the amount paid.

10. Intellectual Property

All website content, including logos, product photographs, product descriptions, graphics, text, and designs, are the exclusive property of NMSJ PVT LTD.

No content may be copied, reproduced, distributed, or used without prior written permission.

11. Limitation of Liability

NMSJ PVT LTD shall not be liable for any indirect, incidental, special, or consequential damages arising from:

– Use of this website,
– Inability to access the website,
– Delays in delivery,
– Pricing errors,
– Technical failures beyond our reasonable control.

12. Privacy

Customer information collected through the website shall be used only for order processing, customer service, legal compliance, and business operations.

We do not sell or share customer information with unauthorized third parties.

13. Changes to Terms

NMSJ PVT LTD reserves the right to modify these Terms & Conditions, Return Policy, and Refund Policy at any time without prior notice.

Continued use of the website shall constitute acceptance of any revised terms.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts of Nadia District, West Bengal.

15. Contact Information

NMSJ PVT LTD
Kulgachhi Bazar, Kulgachhi, Nadia, West Bengal, India

Phone: 8972169114
Email: kanchankarmakar114@gmail.com

By using this website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, Return Policy, and Refund Policy.